How does it work?
Select your favorite artwork in our store, click the orange "Swap Your Pet Into Scene" button, upload your pet's photo, review the customized preview and choose to purchase if it meets your vision.
Can I preview my pet before buying?
Yes! After uploading your pet's photo and completing the rendering, you'll see a full preview in your chosen art style before purchase.
What file formats are accepted for pet photos?
A: We accept JPEG, PNG, WEBP and HEIC (iphone) formats. Ensure the photo is clear and well-lit for best results.
Can I include multiple pets in one artwork?
Yes and no, at this moment in time our self-serve tool only offers capabilities for artwork that support a single pet during customization. Contact us directly for any multi-pet customization needs.
When is deadline to ensure delivery by Christmas?
To guarantee delivery by Christmas, place your order by December 7th. Due to the custom nature of bespoke products, later orders may not arrive in time.
What is your return or refund policy?
Physical items can be returned within 30 days if undamaged and none of the paint pod seals are not broken.
